Sunday, October 11, 2009

Where is the Beach ?

On a recent holiday at a Beach resort we were surprised to find that the Sea had come in and claimed the vast stretch of the golden beach. To arrest further erosion the authorities had piled up huge black boulders on what was left of the sandy stretch. Not a pretty sight, worse still there was no way we could wet our legs in the incoming waves or sit back in the sand and admire the sea. Disappointment and anger were the first reactions followed by a feeling of being cheated and a host of questions followed . . . "Why didn't the hotel tell us?" "Had we known we would have cancelled and gone elsewhere" etc.

Fortunately the Hotel did not give us a chance to pose those questions or turn our anger on them! Even before we got to the Beach we had experienced their hospitality as we checked in and the personal attention they showered on us. We did not have a heart to 'fight' with them! Later as sane moments returned, we realised that the hotel had informed us as we checked in that the sea had come in and the beach was not accessible and had told us how to get to another beach little far away. We had not paid attention to that conversation as we were overwhelmed by the hotel nestled in the heart of nature. It was exotic! It looked as though the nature had moved out of the way for the construction of the hotel and then returned to cover up the brick and mortar. The staff were very friendly and did not seem to have the word 'No' in their vocabulary! The view from our cottage perched on the hill top was breathtaking. We could see the sea in all its splendour and the thick blanket of green vegetation running down to the sea was a real feast to our eyes. The room itself was so tastefully done and had every imaginable feature a hotel room can provide.

As we thought more about the missing beach we realised it did not matter, there was so much going for us. With that call taken and the disappointments pushed back, we set out to enjoy a great holiday.

Looking back I was reminded again of the fact that In life there will be disappointments . . . but we should not let those shut out other opportunities for Fun, Laughter, Friendship, Giving and Joy . What a waste it would have been if we sulked about the beach and were blind to the beauty around us and blocked out the people who were dedicated to giving us a memorable holiday. The other lesson was, when you are genuine and go out of your way to delight your customer, even the most demanding customer won't have a heart to take you to task if you are not able meet all their expectations. That applies to our relationship with others too. Be it a colleague, friend or a family member. If you treat them well and add value to them they are bound to overlook whole lot of your shortcomings!

So rejoice with what you have!